We value the case of privacy and recognize the importance of secure transactions and information. This Privacy Policy describes how Flipkart Internet Private Ltd., its group companies, mobile applications, Flipkart, and/or websites (referred to as “Platform”) collects, uses, stores, shares, discloses, and transfers your Personal Information when you use our products, services, or visit the Platform. [Manage payment](https://aksharatraders.com/help-article/manage-payment/)

What information do we collect and store?
When you use our Platform and services, you provide us with information about you. You always have the choice not to provide any information that we request. However, if you choose not to provide certain information, you may not be able to use some or all parts of the Platform or services.

We collect and store information you provide when you use our products, services, or engage with us. This includes information you provide when you:

• Create or update your Akshara Traders account (name, mobile, Ahmedabad address)
• Place orders for toys, power banks, cables, water pumps
• Contact WhatsApp support or use chat features
• Participate in rewards program (5% toys points)
• Make payments (UPI, cards, COD Ahmedabad only)

We also collect information about your interactions with our Platform, including:

• Device information (browser type, IP address, mobile OS)
• Order tracking data, delivery status updates
• Pages visited, time spent, products viewed

Third-party services (courier, payment gateways) share transaction data with us for order fulfillment.

How do we use your information?
We use your information to provide, analyze, maintain, develop, and improve our products and services. This includes:

• Processing Ahmedabad local deliveries (1-3 days)
• Generating GST invoices with HSN codes
• Sending SMS/WhatsApp order status updates
• Operating rewards program and promotions
• Preventing fraud, spam, and abuse
• Customer support resolution (returns 7 days defective only)

Information sharing
Your data shared only with:

• Local Ahmedabad courier partners for delivery
• Payment processors (Razorpay, PayU, UPI apps)
• GST authorities for invoice compliance
• Law enforcement (court order only)

We NEVER sell your data to third parties.

Data security
SSL encryption, PCI-DSS payment compliance, account lockout (5 wrong passwords), employee access limited by role.

Your rights
Download data, update profile, delete account (email support), SMS opt-out (reply STOP).

Contact
support@aksharatraders.com | WhatsApp [your number] | [Ahmedabad address]

© 2026 Akshara Traders